Client Management
Manage individuals, families, companies, trusts and other entities in one place. Keep appointments, calls, emails, letters and engagement history connected to the client record.
Explore client managementFeature-rich. Adviser-focused.
Manage clients, policies, loans, investments, compliance, communications and workflows in one flexible CRM built for New Zealand financial advisers.
Core capabilities
Adviser CRM brings the everyday work of advice into one connected platform, helping your team stay organised, consistent and ready for what comes next.
Manage individuals, families, companies, trusts and other entities in one place. Keep appointments, calls, emails, letters and engagement history connected to the client record.
Explore client managementTrack policies from underwriting through to anniversaries, including documents, insurer communications, tasks, special terms, loadings, deferrals and review dates.
Explore policy managementManage your loan pipeline from recommendation to settlement and beyond. Automate fixed-rate expiry reminders and keep applications and communications together.
Explore loan managementTrack KiwiSaver and wider investment portfolios in one connected view. Use pipelines, review reminders and automation to support ongoing client service.
Explore investmentsCreate professional campaigns without exporting data to another platform. Track sends, delivery and opens, and build automated nurture journeys for leads and clients.
Explore email marketingKeep policy and investment information current with our proprietary provider data import tools. Create missing records and update existing ones from supported providers.
Explore data importsBuild and adapt your business processes with a flexible blueprint builder. Update workflows as legislation or internal requirements change.
Explore complianceUse a ready-made advice process or tailor it to your business. Keep scope, research, supporting documents and advice records together for easy review and audit.
Explore the advice processReduce repetitive work with automated tasks, reminders, emails, renewals, review prompts and lead follow-up sequences.
Explore automationMake it your own
Adviser CRM is designed to be flexible. Add fields, change layouts, create custom modules, connect external applications or commission a solution built specifically for your team.
Adjust fields, layouts and data structures so Adviser CRM reflects the way your business works.
Create workflows, reminders and actions that reduce repetitive administration for your team.
Integrate external applications and specialist services through tailored connections.
Commission custom functionality designed around your own processes, services and team.
More detail
Open any section below for a little more detail about how Adviser CRM can support your team.
Build dynamic marketing lists, identify service and cross-sell opportunities, and retain a complete client engagement history that can support internal review and regulatory audit requirements.
Track policy submissions, insurer communications, scanned documents, special terms, loadings, anniversary dates and deferred-client follow-ups from one connected record.
Follow loans through recommended, submitted, approved, settled, declined and discharged stages, with automated 90-, 60- and 30-day fixed-rate expiry communications.
Import supported provider files to create new policy or investment records and update existing information. Supported providers may change over time, so confirm current availability with our team.
Create a Scope of Service and Statement of Advice within Adviser CRM, keep research and supporting documents together, and customise the process to reflect your business requirements.
Build reusable email templates, send one-off campaigns, track delivery and engagement, or create automated sequences that nurture leads and keep clients informed.
Book a personal Zoom demonstration, ask questions about your workflows, and explore a fully featured 14-day trial.